We handle all updates, antivirus, security, and monitoring for you. You’ll know your systems are healthy every single day.
SME & Enterprise IT Support
Our technicians assist your users via phone, remote session, or office visits. Access quality tech support quickly.
REMOTE IT SUPPORT
Need help with an issue? Need it now, and unable to wait for a technician to arrive? Thai PC Support offers high grade, professional, confidential, and speedy Remote assistance for those that are unable to wait for a house call!
THE FEATURES BENEFITS OF THAI PC SUPPORT PACKAGE.
PROACTIVE SUPPORT MODEL
Instead of waiting for problems to occur, we simply prevent them from happening in the first place. Our preventive maintenance and continuous-monitoring support model is proven to eliminate potential hardware/software issues before they deteriorate and cause downtime, saving your business both time and money.
When problem arises, our engineers will be able offer immediate assistance via Remote Desktop Support. Most of the issues can be solved remotely with a turn-a-round time of less than 30 minutes. For more complicated issues, our engineers can typically reach your office within 2-hours and resolve the problem on the same day.
UNLIMITED SERVICES FOR A FLAT FEE
Because we provide unlimited services for a flat monthly fee you no longer have to worry about the risk of exploding costs. Our interest will be aligned to yours as we do not charge you base on repair-time; it is now in our interest to prevent problems as much as possible, resolve problems as fast as possible and use permanent solutions wherever possible.
SINGLE POINT OF ACCOUNTABILITY
Dedicated IT Consultant assigned to your company provides a single point of accountability. You no longer need to deal with multiple parties as we provide vendor management. We’ll deal with your internet service provider, telephone system vendor, mobile communications provider, servers/workstations warranty provider etc – you only need to deal with us.
HASSLE-FREE IT DEPARTMENT
When you hire us you’ll be getting a fully functional IT department without all the hassle of setting up one yourself. No on-going management supervision needed, no need to worry about us going on vacation or quitting the job either. It only takes us less than 3 days to begin servicing your company and with all these conveniences, we still cost less than running your own IT department.
We help our clients get the most out of their technology by constantly learning ourselves. We’re honest, and do what we say we will. We take responsibility for our work and constantly check its quality.