Managed IT Helpdesk - IT Services & IT Solution Scope of Work

IT SUPPORT THAILAND SCOPE

Why We're Different

See why thousands of developers choose ScaleGrid over Atlas, mLab and Compose. At ScaleGrid, we provide the deepest toolset for managing your MongoDB® Database operations so you can save time, money, and headaches and get back to what matters most, developing your applications.

OVERVIEW THAIPCSUPPORT COMPOSE MLAB
Bring Your Own Cloud (AWS and Azure)

Deploy clusters of all sizes in your own AWS and Azure account, and deploy VPC and VNET private subnets

Yes No
Must host through their plans
No
Must host through their plans
Support included

24x7 support for any MongoDB® Database issues

Yes Yes Yes
Single Console Management for Multiple Databases

Support for MongoDB® Database, Redis*, MySQL, and PostgreSQL

Yes Yes No
Single Console Management for Multiple Databases

Support for MongoDB® Database, Redis™*, MySQL, and PostgreSQL

Yes
MongoDB® Database, Redis, MySQL
Yes
MongoDB® Database, Redis, MySQL, PostgreSQL
No
Cross-Datacenter Configurations

Distribute your MongoDB® Database replica sets across different data centers

Yes No No
Extra Data Transfer Costs

Pay an additional fee for all data transfers, including same region, different regions and internet transfers

No
Enterprise On-Premise plans
No No
Connection Limits

Connection limits depending on cluster size

No No No
MongoDB® Database Admin Access

Keep full admin access to the underlying MongoDB® Database servers

Yes No No
SSH Access To The Underlying Machine

Keep full SSH root access to the underlying machines, and install custom software agents

Yes No No
Fully Customizable RAM, Disk Size & Instance Type

Customize RAM, disk size, IOPS and instance type at any size for free

Yes No No
Custom Replica Set Configuration

Customize your replica set size as per your needs

Yes No No
DigitalOcean Support

Deploy your MongoDB® Database clusters on DigitalOcean with dedicated hosting

Yes No No
Discontinued
Leverage Local SSD Disk on AWS

Use local SSD disks for high disk read/write performance

Yes No Yes
Live Migration Support

Use live migration to migrate data from your existing setup

Yes No No
On-Premise DBaaS Support

Manage databases on-premise or in a private cloud

Yes
Enterprise On-Premise plans
No No
Pricing Granularity

Daily or hourly pricing model

Yes
Per hour
Yes
Per hour
Yes
Per day
Sharding Support

Distribute your data across different nodes for horizontal scalability

Yes No Yes
Dependent on cloud platform
BACKUP THAIPCSUPPORT COMPOSE MLAB
Extra Cost for Backups

Pay an additional per GB monthly fee for each backup

No No No
Automated Restore of a Backup

Quickly recover your MongoDB® Database data with one-click restore of a backup

Yes No No
Custom Schedule For Backups

Set a custom schedule to automatically backup your data

Yes No Yes
Selective Restores

Restore only a portion of your data backup

Yes No No

Connect with us Now ...

Reach out to us and our Thai or International team will reach out to you within an hour.

Reach out now!

(+66) 65 008 8330

Start the collaboration with us while figuring out the best solution based on your needs.